Confidentiality and privacy of our customers are very important to us. We do not share any personal data we collect from suppliers, web sites, or customers with any other parties for any reason and we are fully committed to meeting both the letter and the spirit of the Data Protection Act 1998 and other relevant legislation.
How do we use the information we collect?
We gather information from users of this web site both automatically and when they complete online order, enquiry and feedback forms or use any of our automated “customer service” facilities. When you order, we may need to know your name, e-mail address, delivery address, credit or debit card number, the card's expiry date and the billing address. Similar information may be taken in person at the gallery or over the phone in the case of a mail order. This information allows us to process your orders and to notify you of the status of your delivery. We may ask for your home, work, and mobile telephone numbers as this enables us to contact you if there is a problem with your order. For most deliveries your phone number will also be required by our couriers.
Our website hosts automatically gather your IP address and other details provided by your Internet Service Provider and we have access to this data should we require it.
Our online payment facilities are hosted by Paypal and Stripe on their secure servers, so you can be confident that your details will be held in a safe environment. Both are fully compliant with the requirements of the Payment Card Industry Data Security Standard (PCIDSS) and here at Alison Bradley Gallery we do not handle your card data at any point during online transactions.